News & Events

Organizations must mitigate occupational trauma and its effects

Siddharth Ashvin Shah, M.D., M.P.H. Founder and CEO Trauma. We encounter it just about everywhere we look these days. We absorb it through news stories of victims and witnesses of violent plots, shootings, and cruelty. We feel it through natural disasters, poverty, and homelessness. You don’t have to be someone’s mother to ache with empathy and compassion for those suffering from such horrific experiences. For many, news stories trigger memories of their own direct traumas …
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Employee Input Is Key to Mitigating Burnout and Trauma

Kathy Cox Chief of Staff, Director of Communications & Operations Though burnout and trauma exposure have different causes and symptoms – and require different interventions and remedies – it’s well established that both are highly toxic to the wellbeing, resilience, and health of employees. Particularly concerning is that those “helpers” working in demanding environments – our physicians and nurses, social workers, humanitarian aid workers, armed forces, and emergency responders – suffer from burnout and trauma …
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Reflections on 9/11 and the Suffering of Our Helpers

Siddharth Ashvin Shah, M.D., M.P.H. Founder and CEO Although it’s been two weeks since the anniversary and remembrances of 9/11, I find myself still reflecting on how it changed the lives of so many, including my own. The horrors of that day occurred only two months after I started my residency at Mount Sinai Hospital in NYC. For me, once I was able to see through my own fog of insecurity and grief, the major …
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Flatlined Connectedness: Reviving Healthcare Teams in a Disconnected Culture

Insights from Nancy Spangler, PhD  In our first blog in the Connectedness Series, we discussed the benefits and drawbacks that the advancement of technology has on connectedness in the workplace especially as it impacts the healthcare arena. However, technology is impacting connectedness in many workplaces, which makes us ask, “What is unique about physicians?” The presenters I heard suggested that the medical training process itself sets super-human expectations, exposes clinicians to secondary trauma, and models …
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Conferences Point Out Need for Connectedness

Insights from Nancy Spangler, PhD This spring was a season filled with conferences. I’ve written about the NAHCPC’s conference previously, where our panel discussed the importance of caring for caregivers. Other conferences I participated in included two with a focus on the workplace, where I presented or led a panel for the American Psychiatric Association Foundation’s Center for Workplace Mental Health. These were: Integrated Benefits Institute’s (IBI) Annual Forum, and HR Executive’s Health & Benefits …
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The Gift of Mindful Listening: Creating Connection and Wellbeing For Healthcare Providers And Their Patients

Posted by Erin Petersen Deaf physicians are often credited by their patients as having more apt listening skills than their hearing counterparts. Dr. Philip Zazove, Chairman of Family Medicine at the University of Michigan and a champion for deaf and hard of hearing physicians nationally says that patients frequently tell him, “I love the way you look at me and listen to me.” This is due to the fact that Dr. Zazove utilizes lip reading …
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