Kaitlin Conway

Kaitlin Conway
Title Instructional Designer
Education M.S., George Mason University, Fairfax, Va.
B.S., Troy University, Troy, Ala.
Inspiration "Hearing or reading about the experiences of others inspires me to learn, empathize, and act. Sometimes these experiences come from a book or article, but the opportunity to listen to the stories of others in their voice is powerful.”

Kaitlin Conway, instructional designer, is part of Greenleaf’s team that serves USAID’s Bureau of Humanitarian Assistance (BHA) training unit. She works with other Greenleaf BHA team members and client stakeholders to optimize and implement standard operating procedures for training unit activities, prepare classroom deliveries, and assist in post-course processing.

She comes to Greenleaf from the Training Resources Group, Inc. in Arlington, Va., where she served for over four years in roles of increasing responsibility. Most recently, as a training specialist on USAID’s Sharing Environment and Energy Knowledge (SEEK) project, she collaborated with various stakeholders to design and deliver in-person and online synchronous and asynchronous adult training programs for USAID staff utilizing a modified ADDIE model. Kaitlin was promoted to that role from the position of training specialist. She joined the company as a project assistant.

Prior to that, Kaitlin served as an event coordinator at George Mason University in Fairfax, Va. There, she created workshop facilitation tools along with narrative-based discussion questions, facilitation design, and project management documents to ensure desired outcomes of all events.

Kaitlin earned a certificate in instructional design from University of Illinois Urbana-Champaign in Champaign, Ill. She holds a Master of Science degree in conflict analysis and resolution from George Mason University. She earned a Bachelor of Science degree in political science and leadership studies from Troy University in Troy, Ala.

What inspires Kaitlin? “Hearing or reading about the experiences of others inspires me to learn, empathize, and act. Sometimes these experiences come from a book or article, but the opportunity to listen to the stories of others in their voice is powerful.”

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